In addition, some vehicles, trims or options you select may not qualify for A/Z Plans. FordPass is a platform that will empower you to rethink the way you travel. Autotrader’s privacy statement and visitor agreement apply to the Ford Blue Advantage website and the collection and use of data on that site. To start, delete your phone from SYNC. Sorry about that. However, if you ever notice slower than normal operation or other issues, use the following troubleshooting tips to help keep your system operating in top shape.27. I have a 2012 Ford F150 and sync recognizes and plays music from the USB Flash Drive (stick) but will not advance to the next song, just plays the same one over and over. You connected it with Bluetooth, and you can make phone calls on the Phone setting — but music isn’t working, even though your iPhone says it’s playing. Radio. If the phone you are pairing is the Primary Phone, Press OK. No. And after the reset, be sure to pair your Bluetooth-connected devices again. Replacing Sync 2 with aftermarket radio I've got a 2013 Ford Focus with the two screen Sync 2, NOT the touch version (I'll get the actual model number when I'm not at work). The system will ask you to say the full address and will display an example on screen. Dead sync system, radio and sceen is black on my ford explorer 2011. disconnection of battery and removal fuse #29 works at the beginning but nothing happen until a month. threatening to harm employees or others), ‣Lack of adequate text (e.g., symbols, emoji’s and random letters), Reviews on the product and not the customer’s Sales or Service experience. Download your update to a properly formatted Flash Drive with at least 8 GB of free space. Update your Ford SYNC version to receive the latest infotainment software features and bug fixes. We now offer a plug n' play motion unlock - enable all speed restricted controls on screen for selec SYNC 3 Kits now shipping with software version 3.3 Would not let you save a radio station, though it would start to - Tobias B. , Stanhope, US Problem stopped, but sync audio could not be heard, and tuner buttons 7-0 stopped working. I’m presuming that SYNC 2 needs a device driver installed, but it’s entirely undocumented as to how that’s done. Power off your phone and remove the battery, if possible. Meet FordPass. Yesterday the radio would not switch on and the clock only displayed the time for about 10 seconds after pushing the on button and yes it is cold here the last few weeks. Can I upgrade my older SYNC system to SYNC 3? Your Ford vehicle’s SYNC software has been engineered to keep you connected to the people you know and to the places you go. *Based on U.S. auto manufactures owners mobile apps only. Driving is really a drag when all you can hear is silence. I bought a 2013 Taurus SEL AWD in the spring of 2017. Your SYNC® with Voice-Activated Navigation system was designed to provide you with years of entertainment, information, and convenience. The 2016 Ford F-150 has 10 problems reported for radio not working properly. February 2, 2019 at 4:47 pm . Translation for you: They are a very large target for lawsuits. Ford Sync (stylized Ford SYNC) is a factory-installed, integrated in-vehicle communications and entertainment system that allows users to make hands-free telephone calls, control music and perform other functions with the use of voice commands. Select a different vehicle to begin a new search. I can't even get my phone to see Ford Sync as an option. Solutions: Update Ford & Android. Page 9 Map updates 2. This will reboot your SYNC system to return it to the factory settings, and can help restore system performance. A few weeks later my radio stopped working, buttons not working, stuck on 545 AM or something for radio and my car would connect to … This morning the car had a dead battery and I think that was because the sync / radio abortion was drawing power all night. FORD SYNC VOICE COMMANDS. Couldnt change a channel, move from AM to FM or connect to my phone to play a Pandora channel. New software will help the system stay current so you can always be confident that you’re getting the SYNC experience you deserve. MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as: ‣No Profanity or inappropriate defamatory remarks, ‣No Personal Identifying information (e.g., customer phone number or email), ‣No Competitor references (e.g., another brand or dealership), ‣Dangerous behavior (e.g. Ford SYNC 2 allows passengers to control the vehicle’s DAB and radio player using the touch screen or voice control. Press the Phone button > scroll to System Settings > Press OK > scroll to Connect Bluetooth Device > Press OK > scroll to [select your phone] > Press OK. Key features vary by SYNC version, these may include: Enhanced voice recognition, Apps at your command, Easy destination entry, Automatic updates over Wi-Fi and Android Auto or Apple Carplay. I have used the voice commands to “Play All” and it starts from #1 and repeats. To access Radio audio using voice control. Radio appears to be working but no sound. The phone button on the radio doesn't work either, which is probably related to this. They could not get the new AIPM to make the radio work. ... apple car play does not work with sync 3 - ford has no clue. Learn which version of SYNC you have. Note: A/Z Plan pricing information is not available on all Ford websites. Now you can view exclusive price savings on our Build & Price shopping tool. OUCH! Radio: Ford SYNC 2 allows passengers to control the vehicle’s DAB and radio player using the touch screen or voice control. SYNC 2 is apparently supposed to accept USB Mobile Internet devices (for making the car a WIFI hotspot. If your phone still has trouble connecting with SYNC, the following troubleshooting tips may be able to help. No Audio. Are reviews modified or monitored before being published? A master reset completely erases all system information: phone book info, call history, text messages, paired devices, saved addresses, and navigation history. If you’ve experienced slow operation or video/audio issues with SYNC, performing a clean phone pair and editing your phonebook contacts can help. I have a 2013 Ford Fusion and I have not been able to even make a connection to the car at all. Exercise your rights under the California Consumer Privacy Act here. The app that puts your ownership experience right in the palm of your hand. Do it for your Ford. Internally, Ford has a big problem with open source software from a legal stand point. Your SYNC system’s voice recognition works better when your Phonebook contacts have a first and last name listed. The technology was factory installed with Ford product offerings and was based on the Microsoft Auto 4.0 software platform. If you are experiencing operational issues with your SYNC system that haven’t been resolved with any of the procedures on this page, you can perform a master reset. The open source software provides no indemnification. If this does not work, continue to steps 3 and 4. I have a 2016 Flex without the golly-gee-whiz radio, just the radio with the small backup camera window. Watch for the clusters to power off, Wait for SYNC to turn on completely. SYNC 2 is the second-generation edition of Ford's hi-tech dashboard infotainment system, which grants the driver vocal control over built-in apps for navigation, music, temperature and more. I was one of the architects working on Ford SYNC. To access Radio audio using voice control: Press the Voice button on the steering wheel; Say "Radio" Say "DAB", "FM" or "AM" Alternatively, the name of a radio pre-set, e.g. I want to check on tke sync 54 pins if it's powered. My ford sync worked fine a week or two ago, but lately it won't even turn on. Watch for the clusters to power on. 2013 F150 XLT, the radio/sync screen is either blank or flicker with some partial intermittent letters displaying. Click SETTINGS at the bottom tab of phone menu. Loading. Make sure your phone automatically connects to SYNC. When I changed the battery I even hooked up a 14v battery to the cables so as to not loose the memory and other issues I had heard about. . Press the Phone button > scroll to System Settings > Press OK > scroll to Connect Bluetooth Device > Press OK > scroll to [select your phone] > Press OK . Not turning this feature off will add an entire phone book every time you sync the Ford to your phone. I am glad to know I am not the only one having issues. Exercise your rights under the California Consumer Privacy Act here. The Most Frustrating thing in the world, here you’ve got this awesome Ford Vehicle with one of the most up to date technology systems available, the Ford SYNC system and the actual touch function just stopped working on you! Plus you’ll get to know your vehicle better with helpful information tailored just for you. SYNC 2 claims ‘device not suported’ for the ones I’ve tried. Through a collection of current features and programs, and features coming soon, FordPass will provide you with more options so you can go further than you thought possible...Note: If you do not accept the terms and conditions by June 30, 2020, your Owner Advantage Rewards balance will be forfeited. I have had similar issues with my radio. Turn your vehicle off > Open the driver's side door > Start the vehicle > Wait for a confirmation of the connection to display on your SYNC screen. Find your phone's Bluetooth menu > tap Off > tap On, Press the Phone button > scroll to System Settings > Press OK > scroll to Bluetooth Devices > Press OK > select Off > select On. They’ll be happy to help. When I got back to my truck it was off. Sign up for the FordPass™ Rewards Visa® Card. … After changing the battery the radio wouldn't work then would then started acting up. Now that your phone is paired with your Ford Sync or MyFord Touch (How to Pair an Android Phone, How to Pair and Iphone), we’d like to show you the basics, and some advanced features with the Ford Sync Voice Commands.Ford Sync is much like a universal remote control. In the phone menu, open the phone quadrant on the sync system. It will say YES, Press OK again. This could take up to 30 seconds. Not only does Sync allow you to control almost every aspect of your phone, it also … Any ideas on what's going on? Phone, heated seats work and all the other controls too. I'm sick and tired of all the issues with Sync 2, esp having to reselect Bluetooth Audio every time I … On your phone, turn Bluetooth Off, then On. JL3T-14G370-HKB, GL3T-18B955-SB. If this does not work, continue to steps 3 and 4. *If your Ford vehicle is equipped with SYNC 3 and you have a strong wireless connection, you can install updates over Wi-Fi.*. Ford has a white elephant hear. - Answered by a verified Ford Mechanic We use cookies to give you the best possible experience on our website. The instrument cluster located on your Ford’s dashboard is equipped with warning lamps and indicators that allow you to easily monitor your vehicle’s condition and control settings. Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service. WHAT A PAIN IN THE ARS! Turn your vehicle off > Open and close the driver's side door > Start the vehicle > Wait for a confirmation of the connection to display on your SYNC screen. Only the radio was messed up. Add your vehicle to easily find vehicle information, track your Owner Advantage Rewards and receive notifications. Press the Phone button > follow the display instructions. On Thursday, 21 June 2018, the radio in my 2014 Ford Fiesta SE would not turn off. (For identification purposes, my car has a Ford SYNC with MyFord Touch radio.) The system says I am up-to-date, but I know I have a SYNC update. To begin, enter your Vehicle Identification Number (VIN) below then select Check for Updates. Attempt a clean pairing. Learn how to install SYNC software updates in your vehicle. With the latest map version na 1 19(not the old 14 15 16 17or 18 map ) for ford carplay and android auto. Find your phone's Bluetooth menu > tap SYNC to connect. Leaving FPR and taking you to preferred dealer site. I've tried to perform a master reset but it I can't access the options when I can even start sync up. Average failure mileage is 8,450 miles. Contact your local dealer to determine their level of participation in the program and final vehicle pricing. You have a fortune-5 company here. Tell us why it wasn't helpful and we'll work on making it better: Please accept the new terms and conditions. MyFord Touch (branded as MyLincoln Touch on Ford's Lincoln brand products) is an in-car communications and entertainment system developed by the Ford Motor Company, based on Microsoft technologies. You’ve connected your iPhone to your the USB port of your car with Ford SYNC, but it’s not playing music. My car battery died a few months back, got a new one, my radio and SYNC and everything was working fine. We're navigating you to the dealer's website to set up your service. Bring your Ford to the techs who know it best. “DAB Pre-set 2” Note: some phones don’t support this feature of SYNC ® (Refer to phone compatibility list on This will cause the system to freeze! Four versions of SYNC are available, including SYNC with MyFord Touch, depending on your vehicle’s model and year. [Compatible with] : Complete SYNC 2 to SYNC 3 upgrade kit for Ford Lincoln Sync 2 to sync 3 upgrade complete kit for ford lincoln. * The system consists of applications and user interfaces developed by Ford and other third-party developers. Motion unlock for SYNC 3 systems now available! To help you find your ideal certified used Ford vehicle, Ford is partnering with Autotrader to bring you the Ford Blue Advantage website. I did a Sync factory reset but that didnt fix the issue either. You can always visit a Ford dealer. Press the Voice button on the steering wheel; Say “Radio” Say “DAB”, “FM” or “AM” Alternatively, the name of a radio pre-set, e.g. I also couldn’t turn down the volume using the volume knob on the dash or the volume buttons on the left side of the steering wheel. Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier. Ford personnel and/or dealership personnel cannot modify or remove reviews. If your phone isn’t connecting to SYNC properly, try the following steps: Wait for SYNC to turn off completely. The Ford Blue Advantage website is operated by Autotrader. Activate FordPass Connect Through FordPass. Don't forget to ask for their help in redeeming your FordPass Rewards Points. They put in a new AIPM and still no radio sound. Manually connect SYNC with the phone. If it is not, use the Down Arrow and it will indicate NO. Follow these step-by-step instructions to install the latest software update. Also, some dealers may choose not to participate in A/Z Plan pricing. "DAB Pre-set 2" But then it would not come back on. Press the Phone button > scroll to System Settings > Press OK > scroll to Delete Device > Press OK > scroll to [select your phone] > Press OK. From your Bluetooth phone menu, delete SYNC from your phone. It was regarded as the next-generation of Ford Sync. Note: If connection times out or connection takes longer than a minute, cancel the connection and go to Step 4. So be sure to back up your personal data before starting the process. Now Ford wants upwards of $1,800+HST just in parts alone + labour! The dealer is working for me. I really hope Apple figures this out. Be forewarned there is a recall on the APIM however this will not … Follow these steps to avoid headaches down the road. About one year and the SYNC system acted up killing the radio sound.